Terms & Conditions

1. Introduction

These Terms and Conditions are provided for the Joyful Impact Summer Camp (Program) offered by Giada Centofanti with registered office in Via della Madonna n. 7 Pianola, 67100, L’Aquila, registered with the Chamber of Commerce of L’Aquila, with VAT number 01969000668 (Coach).

By registering for and participating in the Coach’s Program you agree to comply with and be bound by the following terms and conditions. Please read these Terms carefully before participating in the Program.

2. Program Registration and Payment

2.1 Registration: To register for the Program, you must complete the online registration form and provide accurate information. Registration is on a first-come, first-served basis.

2.2 Payment: By registering for the Program, you agree to pay the applicable fees and use the payment method as outlined at the time of registration. You may be required to pay in full before gaining access to any content or materials. All prices are in Euro and include taxes and applicable fees, unless otherwise stated.

Payments for the Program are processed through third-party payment processors. By submitting a payment, you authorize the Coach to charge the specified amount to your chosen payment method.

2.3 Confirmation: Upon receipt of your registration and payment, you will receive a confirmation email with details about the Program.

3. Program Participation

3.1 Live Sessions: The two live sessions are conducted live online via Zoom. Participants are responsible for ensuring they have the necessary technology and internet access to participate.

3.2 Code of Conduct: Participants are expected to conduct themselves respectfully during all live and asynchronous activities. Disruptive behavior may result in removal from the Program without a refund.

3.3 Community Guidelines: To register for the Program, participants must agree to comply with the following community guidelines:

• We join the live sessions and async space with curiosity, openness, and respect.
• We take care of ourselves and each other.
• We gently hold space for silence and emotions.
• We respect participants’ pronouns and use gender-neutral terms when available.
• We refrain from offering unsolicited advice, but are welcome to ask for it and give it when requested.
• We uphold confidentiality unless we’re granted permission to share.
• We won’t tolerate hate speech, discriminatory behavior, or violent language.

4. Course Materials

4.1 Access: Participants will receive access to the Program materials as outlined at the time of registration.

4.2 Ownership: Participants are granted a non-exclusive, non-transferable license to use the program materials for personal use only. Redistribution or resale of program materials is prohibited.

5. Cancellation and Rescheduling

5.1 Cancellation by Participant: If you cancel your registration at least 14 days before the program begins, you will receive a full refund.

Right of Withdrawal: You have the right to cancel your registration within 14 days from the day you receive your program registration confirmation. If you change your mind during the withdrawal period, the Coach will refund the entire program fee that she has received from you. To exercise your right of withdrawal, please contact the Coach at giada@caretoimpact.com before the withdrawal period expires.

If the Program starts during the withdrawal period, the agreement follows the conditions for withdrawal of purchases after the withdrawal period, as described below.

5.1.2 Withdrawal of purchases after the withdrawal period: If you cancel your registration less than 14 days before the program begins, after its start, or for non-attendance, you won’t be eligible for a refund, unless there are extenuating circumstances.

5.2 Refunds: As stated above, refunds will not be issued for cancellations made after the withdrawal period, after the start of the program, or for non-attendance unless there are extenuating circumstances.

5.3 Cancellation by the Coach: In the event that the Coach needs to cancel or reschedule a session or the whole program, you will be notified as soon as possible, and you will have the option to transfer your registration to the new date(s) or receive a full refund.

6. Limitation of Liability

6.1 Personal Responsibility: Participants acknowledge that participation in the program is voluntary and agree to assume any risk associated with participation.

6.2 Technology Issues: The Coach is not responsible for any technical issues that participants may experience, including but not limited to issues with internet access, hardware, or software.

7. Privacy Policy

7.1 Data Collection: The Coach collects and uses your personal information in accordance with her Privacy Policy, which is available at https://caretoimpact.com/privacy-policy.

7.2 Communication: By registering for the Program, you agree to receive communications from the Coach regarding the Program and related services.

8. Applicable law and jurisdiction; out-of-court settlement of disputes – Alternative Dispute Resolution/Online Dispute Resolution

8.1 The law applicable to these Terms and Conditions is Italian law.

8.2 For any dispute arising from the application and/or interpretation of these Terms and Conditions, the exclusive competent court is the court where the owner of the Coach is based.

8.3 If the Program participant acts as a consumer user according to art. 3 of the Italian Consumer Code, the competent court is the one where the Consumer User has residence or domicile. According to the Article 3, paragraph 1, letter a) of the Italian Consumer Code, a consumer or user is defined as a natural person acting for purposes unrelated to any entrepreneurial, commercial, craft, or professional activity they may carry out.

8.4 In the case of consumer users, for any dispute relating to the application, execution, and interpretation of this document, the court of the place where the user resides or has elected domicile shall have jurisdiction. In the case of professional users, for any dispute relating to the application, execution, and interpretation of this document, the court of the place where the Coach is based shall have jurisdiction.

8.5 Pursuant to Article 141-sexies, paragraph 3 of the Consumer Code, the Coach informs Program participants who qualify as consumers according to Article 3, paragraph 1, letter a) of the Italian Consumer Code that, if they have submitted a complaint directly to the Coach, following which it has not been possible to resolve the dispute that has arisen, she will provide information on the body or bodies of Alternative Dispute Resolution for the out-of-court resolution of disputes relating to obligations arising from a contract concluded on the basis of these Terms and Conditions (ADR bodies, as indicated in Articles 141-bis et seq. of the Italian Consumer Code), specifying whether or not he intends to use such bodies to resolve the dispute.

8.6 The Coach also informs users who qualify as consumers according to Article 3, paragraph 1, letter a) of the Italian Consumer Code that a European platform has been established for the online resolution of consumer disputes (the so-called ODR platform). The ODR platform can be consulted at the following address: http://ec.europa.eu/consumers/odr/; through the ODR platform, the consumer user can consult the list of ADR bodies, find the link to each of their websites, and initiate an online dispute resolution procedure for the dispute in which they are involved.

8.7 In any case, the consumer user’s right to bring the dispute arising from these Terms and Conditions before the competent ordinary court remains unaffected, whatever the outcome of the out-of-court dispute resolution procedure relating to consumer relations through recourse to the procedures referred to in Part V, Title II-bis of the Italian Consumer Code.

8.8 Users residing in a European Union member state other than Italy may also access, for any dispute relating to the application, execution, and interpretation of these Terms and Conditions to the European procedure established for small claims by Council Regulation (EC) No. 861/2007 of July 11, 2007, provided that the value of the dispute does not exceed, excluding interest, rights, and expenses, €2,000.00. The text of the regulation is available on the website www.eur-lex.europa.eu.

9. Contact Information

You can request information, send communications, request assistance, or submit complaints by contacting the Coach via email at giada@caretoimpact.com. The Coach will respond to requests and complaints within 15 days of receiving them.